Frequently Asked Questions
The CAPNOS Zero is a flavored air pressurizer meant to help people quit vaping by focusing on the behavioral addiction. The Zero has zero smoke, zero nicotine, and zero charge while having naturally-flavored caps to replicate the vaping experience without the harmful components of traditional vapes. It’s designed to be taken anywhere and can be used virtually anywhere, unlike a vape or cigarettes.
The Zero has a valve inside that pressurizes air around you as you inhale through the mouthpiece allowing for deeper breaths, which provides a relaxing feeling similar to meditation and all of the behavioral satisfaction of vaping. Cotton wicks in the cap infused with essential oils give you a full flavor experience. Pull it away and taste the flavor of your choosing as you exhale.
Short answer: no. Since there’s no nicotine or chemicals, you will not get a buzz. However, taking deeper breaths of air has been proven to provide a natural relaxant as it does help calm your nerves if you feel stressed, anxious, bored, out of place, irritated, or even if you’re too excited!
Our flavoring is made from all-natural, food-grade essential oils. (The stuff grandma makes her cookies with.) The oils are then infused into 100% all-natural cotton inserts which are placed on the inside of the cap. When you inhale through the CAPNOS Zero, the air passes through the flavored cotton and allows you to taste the flavor of your choice without any vaporization or heating elements whatsoever.
Yes, it’s absolutely safe! (Probably safer than grandma's cookies - that's a LOT of butter.) The only thing users inhale is the air around them, as we strictly have zero smoke, zero nicotine, and zero charge in our product. The inside of our caps are flavored with all-natural, food-grade mint oils which are then absorbed through the olfactory system as you inhale through the Zero.
Right here on our website! We are currently selling through our first production batch and inventory is selling fast! We also have a limited quantity at Jonna's 2 Go in East Lansing. If you are interested in being a distributor, product ambassador, or retailer, email hello@mycapnos.com to discuss carrying our product in your locations and/or promoting it to a wide audience who needs it to help them quit vaping for good.
Yes! You can return your order at any time if it is unopened. Send it back to us if you're unsatisfied for a 100% refund including shipping costs. However, due to the nature of our product, we can not provide returns for opened/unpackaged products. If you are unhappy with your purchase or experience, send us an email at hello@mycapnos.com for warranty and refund inquiries.
As we are an early-stage company, we still have tremendous room to grow. If you’d like to join us in our discussion, become an advocate, an investor, a distributor, or a partner, please reach out to us at hello@mycapnos.com.
Return and Refund Policy
Last updated: October 15, 2021
Thank you for shopping at CAPNOS.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
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Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to CAPNOS LLC, 325 E Grand River Ave, STE 345.
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Goods refer to the items offered for sale on the Service.
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Orders mean a request by You to purchase Goods from Us.
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Service refers to the Website.
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Website refers to CAPNOS, accessible from https://mycapnos.com
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You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order anytime before it ships (usually within 12-24 hours) without giving any reason for doing so.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform Us of your decision by email: hello@mycapnos.com
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 14 days
- The Goods are in the original packaging
The following Goods cannot be returned:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
CAPNOS
325 E Grand River Ave STE 345
East Lansing, MI 48823
USA
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, or if you have already used your CAPNOS® Zero and are not satisfied for any reason, please contact us by email so we can try to make it right: hello@mycapnos.com