Didn’t help with the nicotine withdrawal and there is not hit.
Hey Shelley,
Thank you for your feedback regarding your experience with the CAPNOS device. We appreciate your honesty and want to ensure that you have the best possible experience with our products.
It appears that the valve may have become dislodged from the base, which can impact the device's performance. However, this is a common issue and can be easily resolved.
Please watch this short video tutorial on how to reinstall the CAPNOS valve: https://www.youtube.com/watch?v=VFTN96BEj6I
After following these steps, if you still experience any issues or if the device does not provide the desired hit or help with nicotine withdrawal, please let us know. We are committed to finding a solution that works best for you on your quit journey.
Thank you for choosing CAPNOS, and we look forward to assisting you further.
Best regards,
Customer Service Team
Product is really good and you can feel the quality. One thing which could be better about ordering for people in Europe. It is very complicated when you order this, then need to give information to your post office about order, then wait couple days and pay more for duty. It would be easier if this company would start selling these through Amazon or AliExpress. Much easier for clients. But to sum up this is very good, I got what I expected.
Haven’t received yet…. Still waiting even though I paid the express shipping .
After checking your order, it seems that your package has arrived in customs and is currently in the clearing process. I recommend reaching out to your local customs office to inquire about any additional steps needed for clearance. If you have any further questions or concerns, feel free to reach out.
Paid for express delivery and it’s well over when it was supposed to be due.
Dear valued customer,
Thank you for bringing this to our attention. We apologize for the delay in receiving your order. We understand the frustration of not receiving your order within the expected time frame. Please know that we are constantly working to improve our delivery times and ensure that all orders are fulfilled in a timely manner.
We would like to let you know that you have ordered, the Legura, a pre-order item and it is now available for shipping. We are happy to inform you that your order has been fulfilled and shipped. You should receive it soon.
We appreciate your patience and understanding. If you have any further questions or concerns, please do not hesitate to reach out to us. We value your business and will do everything we can to make your shopping experience with us a positive one.
Thank you for choosing The CAPNOS®.
Best regards,
Customer Service Team